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Contact Us
THE GRAND 1894 OPERA HOUSE
2020 Postoffice Street
Galveston, TX 77550
Phone: 800-821-1894
409-763-7173
Fax: 409-763-1068
Email: tickets@thegrand.com
STAFF LISTING
Director of Ticketing Services
JUDY WEBB
(409) 770-5053
Assistant Director of Ticketing Services
KIMBERLY MAYE
(409) 770-5069
Ticketing Services Representatives
RICH DERSHEIMER, DIANE CANNELONGO
(409) 765-1894 or (800) 821-1894
Executive Director
MAUREEN M. PATTON
(409) 770-5051
Development Director
VIRIGINIA WEBER
(409) 770-5055
Marketing Director
KATHY VAN DEWALLI
(409) 770-5056
Marketing Assistant
STEPHANIE MAXWELL
(409) 770-5068
Publicist
ROBYN BUSHONG
(409) 744-7848
Business Manager
CRAIG S. HILL
(409) 770-5052
House Manager,
Director of Volunteer Services
MARIE ARMSTRONG
(409) 770-5054
The Grand Kids Festival
Coordinator
KATHY VAN DEWALLI
(409) 770-5056
Assistant Festival Coordinator
ELISE WORTHEN
(409) 770-5068
Stage Manager
JEFF PYE
(409) 770-5071
Sound Engineer
JIM HALLENE
(409) 770-5061
Lighting Engineer
RUSTY WHEELER
(409) 770-5062
Head Carpenter
JONATHAN WILCOX
(409) 770-5063
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General Information:
BOX OFFICE HOURS
Monday-Saturday 9:00am - 5:00pm
Closed Sundays (Open on Sundays with performances)
Phone: (409) 765-1894 or (800) 821-1894
Online ticketing: www.thegrand.com
Email: tickets@thegrand.com
BUSINESS OFFICE HOURS
Monday-Friday 8:30am - 5:30pm
Phone: (409) 763-7173 or (800) 821-1894
Fax: (409) 763-1068
GROUP TICKETS
Groups of 20 or more receive discounted rates. Bring your group to a show and save! Groups receive one complimentary ticket per each 20 paid guests in group. Email GroupSales@thegrand.com or call 800-821-1894 to make your group reservations.
BECOME A CAST OF CHARACTERS MEMBER – RECEIVE FREE TICKETS!
Join our Cast of Characters membership today at the CAMEO level or above and receive a complimentary ticket to The Grand-presented event of your choice. A donation at the CO-STAR level entitles you to 2 complimentary tickets. Join our Cast of Characters and keep the arts on stage for years to come. For your convenience, CLICK HERE to join. Call 800-821-1894 for more information.
ADDED BENEFIT! - Cast of Characters Members have the opportunity to order single tickets prior to general public on-sale date.
ACCESSIBILITY SERVICES
The Grand 1894 Opera House is accessible to patrons using wheelchairs.
Infra-red listening devices are available for patrons who are hearing impaired. For special accommodation requests (e.g. wheelchair seating, medical needs) please call the box office for instructions before placing your order.
ADMISSION POLICY
The Grand 1894 Opera House opens the lobby doors one hour prior to the beginning of each performance.
Theatre doors open approximately 30 minutes prior to curtain.
LATE SEATING
Traffic and parking around the theater can become congested prior to a show. We suggest that you allow extra time to arrive relaxed and ready to enjoy your event. Those arriving after a performance has begun will be seated at the discretion of theatre staff. Late arriving patrons should expect to be seated after the first intermission for some events.
PERFORMANCE NOTES
All performances, artists, prices, dates and times are subject to change. Please check your ticket for curtain time and date. Cellular phones, cameras, audio/video equipment and pagers are prohibited. The Grand is a tobacco-free environment.
TICKET EXCHANGES
Exchange privileges are available to Patron’s Choice and PAS Choice Subscribers. If seats are available, subscribers may exchange tickets for any other event within the same season (events from Sept. 1, 2009 through August 31, 2010) for a $4 per ticket fee.
Exchange privileges are not available to Grand PAS subscribers. In the event of a cancellation, every effort will be made to notify the ticket purchaser using the contact information provided upon ticket purchase.
REFUNDS AND CREDITS
Once an order is placed, there are NO REFUNDS on tickets unless the event is cancelled. Refunds are only made to the original purchaser and are issued only for the value of the tickets only. Processing fees are non-refundable. Credit accrued due to exchanges must be used during the season in which the credit was issued. No refunds or credits may be carried over to a new season.
TICKETS FOR TODDLERS AND INFANTS
Regardless of age, everyone must have a ticket and be able to sit quietly throughout the performance.
We ask parents to use their discretion in bringing very young children.
GIFT CERTIFICATES
Searching for a unique gift for that special someone? A gift certificate to The Grand 1894 Opera House is the perfect choice! Gift Certificates can be ordered in any amount and are valid for one year from date of purchase. Order your gift certificate online or by calling 409-765-1894 or 800-821-1894.
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